Ryanair, Europe's largest airline group, is expanding its Customer Operations Centre in Warsaw and we're looking for talented individuals to join our growing team as Customer Service Specialist (Escalations Team)
In this role, you'll support Ryanair customers with more complex travel-related queries, helping to resolve issues efficiently while delivering an outstanding customer experience. Working in a fast-paced and technology-driven environment, you'll play a key role in supporting millions of passengers across Europe.
Join us on 02 September 2026 at our Warsaw office to:
Successful candidates may progress through the recruitment process on the day.
Spaces are limited, so apply now to secure your place and receive full details about the event.
Please note: this is a fully on-site position based in Warsaw.
Please submit your CV in English.
Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Ryanair DAC, Lauda, Buzz and Ryanair UK.
Carrying 160m+ guests p.a. on over 3,000 daily flights to/from 225 airports. Plan to carry 225m+ guests p.a. by 2026.
Unfortunately, we are unable to answer customer service queries through LinkedIn.
Please contact our customer service department through our website:
http://www.ryanair.com/ie/questions/contacting-customer-service/ alternatively you can contact us through Twitter @askRyanair or on facebook.com/Ryanair
