职位描述

1.Respond quickly and accurately to users through online chat, email, etc., and help users solve various problems encountered in the process of using the product, providing a good service experience;
2.Software problem handling, collection, feedback.
3.Complete other work projects assigned by the department.

职位要求

1. Have relevant work experience in Internet customer service or sales;
2. Proficient in computer operation and working software operation;
3. Excellent English or Urdu, or understanding of Hindi is preferred;
4. To accept shifts, you need to have your own working computer
5. Have excellent problem identification ability, problem collection ability, excellent feedback and execution ability, strong communication skills, teamwork ability, proactive work, self-driving force and sense of responsibility;