TE Connectivity

CUSTOMER SERVICE SPECIALIST I

TE Connectivity  •  Shanghai, CN (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Requirements

  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
TE Connectivity

About TE Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Galway, IE
Year Founded
Unknown
Website
te.com
Social Media