Job Description

Your Contribution:

• Place of work: Psary (nearby Wrocław)
• Handling customers from multiple countries (via defined channels)
• Providing information on prices, availability and replacements
• Processing, tracking and confirming customer orders
• Monitoring and updating delivery dates
• Creating customer accounts and monitoring incoming orders
• Updating price and material data in the system
• Managing express deliveries from warehouses
• Monitoring open orders and backorders, informing customers about delays
• Creating and handling tickets in MCCP (claims support)
• Monitoring customer receivables

Your Experience and Qualifications:

• 2 years of experience in the international customer service environment;
• Very good command of English
• Working knowledge of SAP system (P50) and MS Office- Excel;
• Ability to identify and resolve potential problems;
• Very good communication skills;
• Ability to work with the multinational team.

Our offering:

• Attractive salary package (incl. co-financed private medical care, Multisport, Medicover Sport, opportunity to join group insurance)
• Free personal, legal and financial advisory service (Employee Assistance Program)
• Becoming a member of a fast-growing team in an innovative company with stable market position
• Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide
• Relocation bonus for candidates who are based more than 100 km from Wrocław
• Online foreign language courses
• Referral bonus program
• Flexible work schedule and possible working from home solution (trial period – work from the office, after that - hybrid mode possible)

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.

We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.

After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).

For more information about MAHLE and what a career with us looks like for you, click here and to learn more about our foundation owned technology group click here

#TeamMAHLE is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.