Job Description

At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

Acompañar al cliente en todos los procesos logísticos brindando así soluciones oportunas, que generen en ellos confianza, credibilidad y satisfacción con la organización

What will your functions be?

Brindar apoyo integral al área de Servicio al Cliente, garantizando la continuidad y calidad de la atención mediante el seguimiento oportuno de las operaciones, la validación de la información registrada en los sistemas y el cumplimiento de los acuerdos establecidos con los clientes. El cargo debe gestionar y escalar oportunamente las novedades que puedan afectar el servicio, manteniendo una comunicación efectiva con clientes, proveedores y áreas internas, y contribuyendo al cumplimiento de los objetivos del área y de la compañía.

What are we looking for?

Brindar apoyo integral al área de Servicio al Cliente, garantizando la continuidad y calidad de la atención mediante el seguimiento oportuno de las operaciones, la validación de la información registrada en los sistemas y el cumplimiento de los acuerdos establecidos con los clientes. El cargo debe gestionar y escalar oportunamente las novedades que puedan afectar el servicio, manteniendo una comunicación efectiva con clientes, proveedores y áreas internas, y contribuyendo al cumplimiento de los objetivos del área y de la compañía.

What do we offer?

Working at our company provides

• Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
• Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.
• Work-Life Balance: We value the balance between work and personal life.
• Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
• Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
• Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
• Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.