This is a full-time on-site role for a Customer Service Specialist at People First BPO in Santiago de los Caballeros. The Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a top-notch customer experience on a daily basis.
People First BPO is a boutique business process outsourcing company that frees business owners of their HR stresses with our customized, top-quality outsourced back office and customer service support.
Based in the Dominican Republic, we recruit, qualify, manage, and retain polished, savvy local employees that match your company’s needs and culture. That means you get top-quality staff minus the management headaches -and plus significant cost-savings.
We provide:
- Outsourced back office support that keeps your business running smoothly
- Outsourced customer service support that keeps your customers feeling well-taken-care-of
- Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries
- Educated, English-savvy customer service reps with communication skills polished enough for high-end customers
- Partners on the management level who respond within minutes to any question or need
