Huhtamaki

Customer Service Specialist

Huhtamaki  •  United Arab Emirates (Onsite)  •  2 hours ago
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Job Description

Enjoy a career, packaged with care, whilst helping protect food, people and the planet 

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.  

You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together. 

We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.  

  • Receive and process purchase orders, converting them into Sales Orders within Oracle.
  • Issue purchase orders to the factory and ensure timely follow-up on order confirmations and status updates.
  • Track and manage orders.
  • Oversee the return process, managing customer claims and ensuring timely resolution.
  • Collaborate with the commercial team and customers to obtain and manage monthly forecasts.
  • Provide regular order status reports to customers, ensuring transparency and proactive communication.
  • Maintain and update master data for items, customers, and vendors, ensuring accuracy and integrity.
  • Draft and maintain Standard Operating Procedures (SOPs) to streamline operations and ensure consistent delivery service.
  • Convey information effectively to clients, team members, and other stakeholders.

Join us. Help protect food, people and the planet.

Huhtamaki

About Huhtamaki

Huhtamaki is a leading global provider of sustainable packaging solutions for consumers around the world. Our innovative products protect on-the-go and on-the-shelf food and beverages, and personal care products, ensuring hygiene and safety, driving accessibility and affordability, and helping prevent food waste. We embed sustainability in everything we do.

Huhtamaki has over 100 years of history and a strong Nordic heritage. Our around 18 000 professionals are operating in 36 countries and 101 locations around the world. Our values are Care Dare Deliver. In 2024 Huhtamaki’s net sales totaled EUR 4.1 billion. Huhtamäki Oyj is listed on the Nasdaq Helsinki and the head office is in Espoo, Finland. Find out more about how we are protecting food, people and the planet at www.huhtamaki.com.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Espoo, FI
Year Founded
Unknown
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