YQN Logistics

Customer Service Specialist

YQN Logistics  •  Cuautitlán Izcalli, MX (Onsite)  •  10 hours ago
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Job Description

Job Responsibilities Handle operations, customs declaration and bill of lading cargo release for import and export goods in Mexico. Be familiar with import and export business workflows for sea freight, air freight, special containers and breakbulk vessels. Be proficient in recording receivable charges, analyzing and confirming payable charges to carriers. Cooperate with the customer service team to provide local order support and complete system data maintenance. Undertake other customer service tasks assigned by the company and supervisors. Job Requirements Associate diploma or above; majors in International Trade, Logistics Management, Business Administration or related fields are preferred. Minimum 1 years of customer service experience in international ocean freight forwarding; familiar with local import/export procedures and customs declaration in Mexico. Eligible to work in Mexico without restrictions. Fluent in Spanish, with conversational English proficiency for daily communication. Result-oriented, self-motivated, with strong customer service awareness and ability to work under pressure.

YQN Logistics

About YQN Logistics

Founded in 2015 and headquartered in Shanghai, YQN Logistics is deeply rooted in China’s logistics network, with offices in all major Chinese port cities. We maintain strong relationships with 300+ shipping and airline partners and 3,500+ supplier resources, delivering competitive rates on key trade lanes such as China–Southeast Asia, China–Latin America, China–Middle East, and China–EuroMed.

With 25 offices worldwide and 1,500+ employees, we provide end-to-end international freight services — including ocean, air, rail, multimodal transportation, trucking, customs clearance, insurance, global warehousing, and destination services — backed by quick response and professional operations.

Our warehouses in the U.S., Canada, and Mexico offer over 4 million sq. ft. of storage and integrate seamlessly with leading e-commerce platforms like Amazon, Walmart, and TikTok Shop, enabling efficient cross-border fulfillment.

Meanwhile, our digital platform gives businesses instant access to freight rates and real-time cargo tracking.

Ship from China, Go YQN!

📩 inquiry@yqn.com

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Shanghai, CN
Year Founded
Unknown
Website
yqn.com
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