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The role ensures the smooth and accurate execution of critical operational processes, including returns management, invoicing, credit note processing that has the direct impact on financial results of the company.
Your Key Responsibilities:
Your responsibilities include, butnotlimited to:
Returns are processed efficiently to minimize financial exposure
Invoicing and credit notes are handled accurately, safeguarding financial correctness and compliance
Operational issues and discrepancies are resolved in a timely manner to prevent escalation and disruption of supply to the customers.
Maintains data integrity, which directly supports KPI reliability (e.g., service level, stock availability)
What you’ll bring to the role:
EssentialRequirements
Proven experience in customer service, order management, or supply chain operations (ideally in a regulated industry such as pharma)
Experience working with ERP systems (e.g., SAP) and data/reporting tools
Demonstrated ability to manage priorities in a fast-paced, performance-driven environment
Cross-functional collaboration skills
Analytical mindset with focus on data accuracy, problem-solving, and continuous improvement
Fluent English, CZ (written and spoken)
Additional local language(s) considered an advantage
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
Risk Life Insurance
5-week holiday per year (1 week above the Labor Law requirement)
Cafeteria employee benefit program – choice of benefits from Benefit Plus CZ in the amount of 12,000 CZK per year
Meal vouchers in amount of 120 CZK for each working day (full tax covered by company)
Multisport Card
Premium Health Care Program
Public Transport Allowance
Why Sandoz?
Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.
With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.
Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!
Join us, help us make healthcare fairer and faster.
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
#Sandoz
Skills Desired
Bom (Bill Of Materials), Business Networking, Business Scenario Planning , Change Control, Efficiency, Erp Systems, Flexibility, General Hse Knowledge, Including Gdp, Inventory Management, Knowledge Of Gmp, Master Data, Material Requirements Planning (Mrp), Order Management, Product Distribution, Risk Management, Scheduler, Supply Chain, Supply-Chain Management, Supply Management, Supply Planning, Transportation, Warehouse Management
Sandoz is the global leader in generic and biosimilar medicines, with a growth strategy driven by its Purpose: pioneering access for patients.
More than 20,000 people of 100 nationalities work together to ensure 900 million patient treatments are provided by Sandoz annually, generating substantial global healthcare savings and an even larger social impact. Its leading portfolio of approximately 1,300 products addresses diseases from the common cold to cancer.
Headquartered in Basel, Switzerland, Sandoz traces its heritage back to 1886. Its history of breakthroughs includes Calcium Sandoz in 1929, the world’s first oral penicillin in 1951, and the world’s first biosimilar in 2006. In 2024, Sandoz recorded net sales of USD 10.4 billion.
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