Ace Handyman Services

Customer Service Specialist

Ace Handyman Services  •  $22/hr  •  Madison, WI (Onsite)  •  2 hours ago
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Job Description

Benefits:
  • 401(k) matching
  • Company parties
  • Opportunity for advancement
  • Flexible schedule

Part-Time Customer Service Representative

Join Our Team!

We are looking for a friendly, organized, and detail-oriented Part-Time Customer Service Representative to help provide an exceptional experience for our customers. If you enjoy talking with people, staying organized, and being part of a fun and supportive team, we'd love to hear from you!

Responsibilities

  • Answer incoming phone calls with enthusiasm and professionalism.

  • Schedule appointments efficiently and accurately.

  • Respond to customer emails in a timely manner.

  • Provide outstanding customer service and help create a positive experience for every customer.

  • Maintain accurate records and appointment schedules.

  • Communicate effectively with customers and team members.

What We're Looking For

  • A fun, engaging, and upbeat personality on the phone.

  • Excellent communication and customer service skills.

  • Strong organizational skills and attention to detail.

  • Ability to multitask and manage priorities effectively.

  • Comfortable using computers, email, and scheduling software.

  • Reliable, dependable, and self-motivated.

  • Previous customer service or administrative experience is a plus, but not required.

Schedule

  • Part-time position (12–24 hours per week).

  • Flexible schedule with hours that can accommodate school, family, or other commitments.

  • Opportunity for additional hours as the business grows.

Why Join Us?

  • Friendly and supportive work environment.

  • Flexible scheduling and excellent work-life balance.

  • Opportunity to make a real difference in customers' experiences.

  • Competitive pay based on experience.

If you love helping people, enjoy talking with customers, and take pride in keeping things organized, we'd love to meet you. Apply today and become part of our team!



Build a fun and rewarding career with an industry leader!
Apply now!

Compensation: $18.00 - $22.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Ace Handyman Services

About Ace Handyman Services

Founded in 1998, Ace Handyman Services recently celebrated our 26-year business anniversary. As a national, home improvement, repair, and remodeling franchise corporation, there is demand for our professional services wherever you live. We are always looking to expand our reach and bring new Owners on board. With approximately 60 Owners in over 120 active territories, Ace Handyman Services has franchise locations in over 24 states, bringing honesty and integrity to the home improvement industry throughout the country!

If you're tired of endless work hours and life in the corporate world, and want to stop putting money in other peoples' pocket, it's time to own your own business and start controlling your own destiny.

At the heart of our Franchise model is our efficient Support Center, providing expertise and support to Owners with the training and tools needed to open, operate, market, and grow their business. In addition, we continue to vet and collaborate with global partners on the most current technologies and resources keeping us miles ahead of the competition.

Our Franchise network operates with a heavy focus on digital marketing designed to drive traffic to your local webpage, get your phone ringing, and appointments booked. Our goal is to help you build a profitable business that grows and continually acquires new leads, retains happy, loyal, lifelong customers, while offering you time to enjoy life with your friends and family.

Our solid reputation, expert support services, and advanced software applications have proven to be a successful, yet progressive business model. See for yourself at acehandymanservices.com

We were recently acquired by Ace Hardware and were formerly known as Handyman Matters until March of 2020.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Lakewood, CO
Year Founded
1998
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