Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialistto join our team in Orlando, FL.
The primary responsibility of this role is to service customer accounts.
We have “teammates”, not “employees”, and our teammates make all the difference in our success.
Who You Are:
You believe in working as a team and thrive in fun and collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.
What You Will Do:
Including, but not limited, to the following:
Set up New and Renewal client records
Review applications
Bind New and Renewal policies
Issue policies as necessary
Follow up for missing file documentation (loss runs, applications, etc.)
Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks
Order loss control reports, follow up for compliance of recs
Compliance with Quality Control guidelines
Other activities, duties, projects or tasks as assigned
What You Will Need:
High School or equivalent education
2-20 license (within 90 days of employment)
Proficient with MS Office Suite
Experience in working in a paperless environment – strong PC skills required
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Must be detail oriented and possess the ability to multi-task
Commitment to excellent customer service
Ability to effectively work well with others
Be a Team Player with a Positive Attitude
Who We Are:
Since 1984, Braishfield has provided a wide variety of commercial and personal products from the top specialty carriers in our business. Thanks to the successful relationships with many of the finest retail agents & brokers in America, we have grown into one of the largest companies of our kind. We are guided by strong ethics, honesty & professionalism. Our goal is to deliver specialty insurance products that retail agencies need at the most competitive terms, with financially sound carriers, on a timely basis.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. Our two business segments, Retail and Specialty Distribution, offer businesses and individuals a wide range of insurance solutions.
We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team.
Find us on the NYSE as BRO. Brown & Brown Legal Entities: https://linktr.ee/brownbrowninc
