Norsk Hydro

Customer Service Specialist

Norsk Hydro  •  Székesfehérvár, HU (Onsite)  •  23 days ago
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Job Description

We create innovative aluminium solutions together!

Hydro Extrusion Hungary Kft. in Székesfehérvár is one of Europe’s most modern aluminium profile manufacturing plants, equipped with 7 extrusion presses, advanced surface treatment facilities, and nearly 300 machining units to serve the needs of the premium automotive industry.

In 2024, we expanded with a new aluminium recycling plant, producing tailor-made alloys from scrap aluminium – further strengthening our sustainability efforts.
We are part of the world-leading Hydro Group, which operates in 42 countries with 32,000 employees, all working to make aluminium the metal of the future.

What you will be doing

  • Technical Support: Responding to requests for quotation (RFQs) in close cooperation with the Pre-sales team; recording and modifying new specifications.
  • Feasibility Control: Assessing customer requirements against the company’s technological capabilities and production schedule.
  • Process Management: Continuous monitoring of order fulfillment and delivery scheduling.
  • Administration & Quality: Managing commercial documentation in compliance with ISO standards and handling complaints in collaboration with the Quality Assurance department.
  • Inventory & Deadline Monitoring: Controlling customer-specific finished goods inventory, ensuring deadlines are met, and quickly resolving any bottlenecks.
  • Analysis & Reporting: Collecting and analyzing logistical data, preparing reports, and developing measures to improve efficiency.
  • Customer Satisfaction: Proactively monitoring customer feedback, preventing issues, and ensuring a high-level customer experience.

What will make you successful?

  • Educational Background: Higher education degree in a relevant field (Technical, Economics, or Commerce) and relevant professional experience.
  • Language Proficiency: Active, communicative proficiency in English or German.
  • Digital Literacy: Proficient use of office software and digital tools.
  • Market & Technical Mindset: Ability to quickly master the product range, manufacturing processes, and the market environment.
  • Data Management Skills: Experience in database queries and data analysis.

What we offer you

  • Salary ranges aligned with professional experience
  • 13th Month Salary
  • Cafeteria
  • Attendance Bonus
  • Christmas Bonus
  • Health Insurance
  • Voluntary Pension Fund Contributions
  • Commuting Allowance / Travel Support
  • Supportive Team: Community and family-oriented events


We also support your professional development and provide a safe working environment!

Work Location: 1-15 Verseci Street, Székesfehérvár, Hungary

Hydro is heading in an exciting new direction. Guided by our core values – care, courage, and collaboration – we strive to create a performance-driven, sustainable, and inclusive work environment. We welcome applications from all qualified candidates!

Norsk Hydro

About Norsk Hydro

Hydro is a leading industrial company that builds businesses and partnerships for a more sustainable future. We develop industries that matter to people and society.

Since 1905, Hydro has turned natural resources into valuable products for people and businesses, creating a safe and secure workplace for our 31,000 employees in more than 140 locations and 40 countries.

Today, we own and operate various businesses and have investments with a base in sustainable industries. Hydro is through its businesses present in a broad range of market segments for aluminium, energy, metal recycling, renewables and batteries, offering a unique wealth of knowledge and competence.

Hydro is committed to leading the way towards a more sustainable future, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways.

Industry
Oil, Gas & Mining
Company Size
10,000+ employees
Headquarters
Oslo, NO
Year Founded
1905
Website
hydro.com
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