Job Description

Job Requisition ID: 53406

Start Date:
Closing Date: 03/03/2026
​Agency: Department of Healthcare and Family Services

BPIS: 13977
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $8,281/monthly; Full salary range $8,281 - $10,281/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Healthcare and Family Services, Division of Eligibility, Bureau of All Kids is seeking to hire a highly motivated, qualified individual to lead a team of casework staff. This position plans, directs and evaluates work performed for the Bureau of all Kids determining initial and ongoing medical eligibility. This position explains and implements program policies and procedures; develops and implements program goals and objectives and confers with management on the integration of program functional activities.

The ideal candidate will demonstrate a dedication to teamwork, ability to work in a fast-paced environment and have working knowledge of Medicaid programs including AABD. The ideal candidate will have experience managing large scale operations and have the desire to promote and provide quality customer service.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Subject to management approval, serves as Customer Service Section Manager for the Bureau of All Kids
• Serves as full line supervisor
• Reviews, evaluates, and monitors enrollment and billing procedures relative to the billing of services, covered
  services, policies, rules, and regulations
• Reviews and evaluates drafts of policies, rules, regulations, informational materials, and notices governing All
  Kids enrollment and case management relating to Medicaid
• Confers with, advises, and represents the Agency in meetings with providers, other Agency representatives, and
  interested parties
• Responds to inquiries regarding the All Kids Program’s services and utilization
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated
  above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with
  courses in business or public administration
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or
  business organization

Preferred Qualifications

• Three (3) years of administrative experience in a healthcare field
• Three (3) years of experience developing and implementing program and operational policies and procedures including but
  not limited to health benefit programs such as Medicaid
• Three (3) years of experience implementing and ensuring adherence to federal and state rules and regulations
• Two (2) years of experience in the development and application of Medicaid eligibility requirements, standards, methods,
  and procedures for determining eligibility
• Three (3) years of experience supervising staff
• Three (3) years of experience acting as spokesperson in meetings with healthcare providers and other interested parties

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring
  the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.)
  requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary
  of State that will be made available for examination and copying by the public. All employees required to file a Statement of
  Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics
  Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job
  

Work Hours: Monday - Friday 8:30 am to 5:00 pm
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Email HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com