Carrier

Customer Service & Sales Operations Coordinator

Carrier  •  Kingdom of Thailand (Onsite)  •  5 hours ago
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Job Description

Key Responsibilities

  • Manage end-to-end order fulfillment from order entry to delivery.
  • Coordinate with manufacturing, warehouse, and logistics teams to meet shipment schedules.
  • Monitor production status and committed delivery dates.
  • Ensure pricing accuracy, export compliance, and correct Incoterm application.
  • Arrange shipments and coordinate with customers, freight forwarders, and shipping agents.
  • Prepare export documentation and support FTA requirements.
  • Process order changes and maintain customer master data.
  • Support other assigned customer service and operations activities.

Qualifications

  • Bachelor's degree in Business, Logistics, Supply Chain, or related field.
  • 3+ years of experience in Customer Service, Order Fulfillment, or Export Operations.
  • Knowledge of export documentation, international shipping, and Incoterms.
  • SAP/ERP experience preferred.
  • Good English communication skills.
  • Detail-oriented with strong coordination and multitasking abilities.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Carrier

About Carrier

Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.

Industry
Wholesale & Distribution
Company Size
10,000+ employees
Headquarters
Palm Beach Gardens, Florida
Year Founded
Unknown
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