FleetPride

Customer Service Representive

FleetPride  •  United States (Onsite)  •  4 hours ago
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Job Description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

 CCC Parts Company Benefits:

  • Competitive pay 
  • Monday – Friday Day Shift s
  • Paid training 
  • Medical, Dental and Vision 
  • 401K – with company match 
  • Paid Time Off – NO WAITING PERIOD!
  • Holiday Pay 
  • Referral program 
  • Company culture grounded in customer service and values its people

CustomerServiceSupport RepresentativeResponsibilities Include:

  • Obtains sales orders from customers via phone and/or email 
  • Provides knowledgeable answers to questions about product, pricing, and availability via phone and/or email correspondence 
  • Works with internal departments to resolve customers’ issues (warranties, back orders, etc.) 
  • Generates pick tickets for orders to the warehouse 
  • Performs /assists in assorted warehouse duties including shipping and receiving, order check-in  and verifications, cycle counts, Etc. 

Successful CustomerService SupportRepresentativeCandidates Will Have:

  • Professional communication style (both written and verbal) 
  • Customer service focus 
  • Computer proficiency and ability to learn new programs 
  • Organization and time management skills with the ability to multi-task 
  • Ability to lift up to 40LB pounds 
  • Automotive parts or heavy-duty truck parts knowledge, beneficial but not required. preferred 

CCC Parts Company, a FleetPride company, is driven by a unique company culture that values knowledge, experience, and the importance of offering our customers an incomparable depth of service, product and application expertise. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. 

Physical Requirements: 

These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties:

  • The role is a physically active role 
  • Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 5 40 lbs with lift assist devices 
  • Will be required to stand for long periods of time on a variety of surfaces 
  • Will frequently be required to: walking, bending, sitting, twisting, stepping, stooping, reaching, lifting, pushing and climbing 
  • Will frequently use a computer in the course of completing daily activities 

Work Environment: 

The work environment described is representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties.

  • The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances 
  • Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions 

CCC Parts Company, a FleetPride company,  is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

FleetPride

About FleetPride

FleetPride, Inc.

Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket. FleetPride’s sophisticated network of 300+ locations, which includes 75+ service centers and 5 distribution centers means customers get the parts and services they need, when and where they need them. Customers can click, talk, chat or visit with FleetPride’s team of 4,000+ experts empowered and motivated to solve problems and create tailored solutions for each customer’s unique needs.

FleetPride needs exceptional people to support our ambitious growth plans! We offer competitive compensation and benefits, and exciting opportunities for career development.

Our mission is to be the most reliable parts supplier in every market we serve, and we’ve earned a loyal and growing customer base by providing outstanding service and value.

FleetPride offers advantages to large fleets and small operators alike, and capabilities that no other distributor can match. Our local knowledge allows us to tailor products and services to the unique needs of area customers, while our national footprint allows for consistent, reliable service at every branch and service location. FleetPride’s supply chain expertise ensures that our customers get what they need, when and where they need it, and helps them keep their trucks where they belong – on the road!

FleetPride serves a diverse customer base across multiple industries, including freight and shipping, leasing services, agriculture, food and beverage, construction and waste management.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Irving, TX
Year Founded
1999
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