We are seeking a motivated and detail-oriented Customer Service Representative/Warehouse Associate to join our team. This hybrid role supports both front-office customer interactions and back-of-house warehouse operations. The ideal candidate will provide exceptional customer service, maintain accurate order processing, and assist with daily warehouse tasks to ensure efficient and timely operations.
· Greet and assist customers in person, by phone, and via email with a positive and professional attitude.
· Process customer orders, returns, and inquiries accurately and efficiently.
· Provide product information, pricing details, and order status updates.
· Collaborate with internal teams to resolve customer issues and ensure satisfaction.
· Maintain customer records and documentation in company systems.
· Assist with receiving, inspecting, and storing incoming materials and products.
· Pick, pack, and prepare orders for shipment according to company standards.
· Operate warehouse equipment such as forklifts or pallet jacks (training provided if needed).
· Conduct inventory counts and maintain accurate stock records.
Ensure a clean, safe, and organized warehouse environment.
High school diploma or equivalent required.
· Previous experience in customer service, warehouse operations, or a related field preferred (minimum 1 year).
· Strong communication and problem-solving skills.
· Ability to multitask and work in a fast-paced environment.
· Basic computer skills, including familiarity with order entry or inventory software.
· Ability to lift up to 50+ lbs and stand for extended periods consistently.
· Forklift certification is a plus (or willingness to obtain one).
In spring 2020, Marco and APE Companies joined forces. While the qualities both companies are known for have not changed, a lot about our business is new. New abilities. New agilities. New ways to help you win. This calls for a new name, Allredi.
This name exemplifies what we have become. It is completely oriented to the needs of our customers. To your needs. It says that when you call us for anything – products, service, expert advice, anything – you can consider it done. Or even better, Allredi done.
We are your right-now supplier. From skills to SKUs, we deliver the goods fast, so, you can be more agile every minute, every day. This is who we are. This is what our new name means. Go ahead and expect excellence because we are bringing it.
Allredi is your go-to supplier for abrasives, blasting, coating, safety, dust collection, abrasive vacuums, rental, safety, and water jet products.
