ADI Resourcing

Customer Service Representatives Thai Speaking(Work in Indonesia)

ADI Resourcing  •  Bangkok, TH (Onsite)  •  2 months ago
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Job Description

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.

Job Responsibilities:

  • Manage a high volume of calls in a timely and efficient manner
  • Accurately identify and address customer needs
  • Conduct thorough investigations into customer issues
  • Provide effective solutions to resolve customer concerns
  • Maintain detailed records of customer interactions within the call center database
  • Consistently meet performance targets for quality conversations

Qualifications:

  • 1-2 years of experience in a call center or customer service environment
  • Demonstrated passion for social media engagement and human interaction
  • Willingness to relocate to Yogyakarta, Indonesia
  • Flexibility to work in a rotating shift schedule, including graveyard hours
  • Fluency in Thai and English
  • Open to applicants of Thai nationality only
ADI Resourcing

About ADI Resourcing

THAILAND - INDONESIA - VIETNAM - PHILIPPINES - INDIA - MALAYSIA - SINGAPORE - MYANMAR - USA

ADI team is one of the leading staffing company with over 14 years of experience providing complete staffing and talent management solutions to global and local companies in Asia. Our comprehensive staffing service offers a proactive solution-driven response to our clients and candidates with extensive expertise in specialized IT Staff Outsourcing, Permanent & Contracting Recruitment, Contract Management and Payroll Service with immense professionalism

Building on our success we are now operating in Nine Southeast Asian countries Thailand, Indonesia, Vietnam, Philippines, India, Malaysia, Singapore, Myanmar and USA with highly proficient expertise that possesses invaluable market insight and a deep understanding of their respective fields.

ADI comprises a passionate team supporting more than 1000+ clients and partners with a large employee base of 1201+ Outsource Staff (IT Programmers, System Analyst, Project Managers, Business Analyst, and Others). We believe our employees are our true strength and together with our customers we achieve the corporate objectives by providing tailored and effective solutions to meet the needs of our HR business partners.

We have the knowledge and expertise to fully address the demands of staffing in the Information Technologies, Banking & Finance, Administration, Management, Telecommunication, Oil & Gas, and Pharmaceutical sectors.

ADI prides itself on a continued commitment to delivering the highest levels of service and provide the right people at the right time with the right skills.

THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA – VIETNAM - MYANMAR - USA

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Bangrak, TH
Year Founded
2010
Website
adiresourcing.com
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