wibitcs

Customer Service Representative with Dutch

wibitcs  β€’  Athens, GR (Onsite)  β€’  5 months ago
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Job Description

Join an energetic and multicultural team supporting one of the world’s leading travel & accommodation platforms. As the main point of contact for Dutch-speaking customers and partners, you will handle inquiries, resolve issues, and ensure an excellent customer experience using top-notch tools and processes.

πŸ“ Location

Remote, Greece

πŸ§‘β€πŸ’» Work Model

Remote

πŸ•’ Employment Type

Full-time

πŸ’° Compensation

Base salary + bonuses

πŸ› οΈ Duties and Responsibilities

πŸ‡³πŸ‡± Handle inbound calls with professionalism and efficiency

πŸ’¬ Provide accurate information and support to customers and accommodation partners

🏨 Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries

πŸ”Ž Ensure complete, accurate, and validated information is delivered

🌟 Maintain outstanding service levels and contribute to a positive customer journey

πŸ“š Continuously develop your knowledge to improve first-contact resolution

🎯 Requirements

πŸ—£οΈ Native/fluent Dutch + strong English (B2+)

πŸ’‘ Ability to clearly explain product/service details

⏰ Flexibility to work morning, afternoon, and weekend shifts

πŸ’» Tech-savvy and comfortable with MS Office

🏠 Resident of Greece or willing to relocate quickly

🎁 Benefits

πŸ’Ά Excellent salary package based on experience & performance

πŸŽ‰ Friendly, international, and supportive team culture

🍽️ Meal allowance

πŸ–οΈ 25 days of annual leave

✈️ Relocation support if needed

πŸ“ˆ Development tools & guidance to grow professionally

✨ And many more perks!

πŸ“£ Hashtags

#DutchJobs #DutchSpeakingJobs #CustomerServiceJobs #RemoteJobsGreece #WorkInGreece #BPOJobs #CustomerSupport #HiringNow #Relocation #DutchTalent #CSRepresentative #TravelIndustryJobs #TechSupportJobs #NederlandseVacature #Recruitment #JobOpportunity

wibitcs

About wibitcs

This company was established by Winston Imanuel a nomad that started traveling since 2004 after personal setback in his life. Travelling through Europe and Asia working different kind of jobs. Therefor he has gained insight about how the different social/business cultures thrive in setting up a successful working community.

He has been working in the recruitment industry since 2018 and due to Covid-19 lost his job and decided to start freelancing. In this way gaining employment and also helping others that has lost their job in regaining employment. With all his past professional experiences in knowing different industries has made him able to match the right candidates with the right employers.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Tarnowskie Gory, PL
Year Founded
2020
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