Ace Handyman Services

Customer Service Representative with Construction Office Experience

Ace Handyman Services  •  $22/hr  •  Harrisburg, PA (Onsite)  •  2 months ago
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Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Paid time off


Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service?

Then we are looking for you!!!

Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle.

Here is just some of what we have to offer:

  • Competitive pay
  • Vacation
  • Performance bonuses
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!

Job Responsibilities

  • Responsible for both inbound and outbound calls with a focus to sell and schedule work while building customer rapport
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software
  • Maintaining accurate customer records in service database
  • Performing paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
  • Assist Owners with projects

Job Requirements

  • This is an In-Person position
  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience
  • Strong customer service skills
  • Comfortable with sales
  • Adaptive to technology
  • Excellent office management skills
  • Solid typing skills
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two
  • Customer-facing experience, a plus

Build a fun and rewarding career with an industry leader!

WE ARE NOT ACCEPTING PHONE CALLS FOR THIS POSITION. PLEASE APPLY ONLINE AND WE WILL CALL YOU.

Bring your questions. Meet with us. We look forward to meeting you.
Compensation: $18.00 - $22.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Ace Handyman Services

About Ace Handyman Services

Founded in 1998, Ace Handyman Services recently celebrated our 26-year business anniversary. As a national, home improvement, repair, and remodeling franchise corporation, there is demand for our professional services wherever you live. We are always looking to expand our reach and bring new Owners on board. With approximately 60 Owners in over 120 active territories, Ace Handyman Services has franchise locations in over 24 states, bringing honesty and integrity to the home improvement industry throughout the country!

If you're tired of endless work hours and life in the corporate world, and want to stop putting money in other peoples' pocket, it's time to own your own business and start controlling your own destiny.

At the heart of our Franchise model is our efficient Support Center, providing expertise and support to Owners with the training and tools needed to open, operate, market, and grow their business. In addition, we continue to vet and collaborate with global partners on the most current technologies and resources keeping us miles ahead of the competition.

Our Franchise network operates with a heavy focus on digital marketing designed to drive traffic to your local webpage, get your phone ringing, and appointments booked. Our goal is to help you build a profitable business that grows and continually acquires new leads, retains happy, loyal, lifelong customers, while offering you time to enjoy life with your friends and family.

Our solid reputation, expert support services, and advanced software applications have proven to be a successful, yet progressive business model. See for yourself at acehandymanservices.com

We were recently acquired by Ace Hardware and were formerly known as Handyman Matters until March of 2020.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Lakewood, CO
Year Founded
1998
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