Your opportunity
Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customer visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations.
We have a permanent part-time role available within our Westfield Riccarton Customer Services Team. As the welcoming face of our centre, you’ll play a key role in creating memorable experiences that leaves a lasting impression, encouraging customers to return. You will also play a vital role in helping our customers and guiding them through our centre.
Day-to-day you will be responsible for:
This role is permanent part-time and based at Westfield Riccarton, with shifts on Saturday and Sunday for a total of 16 hours.
What sets you apart
We are seeking energetic people who thrive on interacting with customers and consistently going above and beyond to deliver exceptional service. Your passion for premium service will make a lasting impact on every customer's journey.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
Discover more about working with us
Applications close: 19 August 2026 (unless filled prior).
Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.
Scentre Group owns and operates a leading platform of 42 Westfield destinations with 37 located in Australia and 5 in New Zealand.
We are focused on long-term growth, leveraging the strength of our core business by becoming essential to people, their communities and the businesses that interact with them.
More than 20million people live within close proximity to a Westfield destination. Our centres are hubs of local economic activity contributing to local employment and support a network of local businesses and suppliers.
Our operating platform is unique because we have a vertically integrated business model and a team of people with capabilities that can design, construct, operate, manage and market our assets. Our sustainable business framework is balanced across four key areas - people, community, environment and economic performance.
In striving to achieve Our Purpose, creating extraordinary places, connecting and enriching communities, we are guided by our values (our DNA) which underpin the standards we expect of ourselves and of others. Our DNA is a central part of our approach to business integrity and our Code of Conduct. It is how we put our culture into action.
Scentre Group acknowledges the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present. We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.
