Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by June 30, 2026 Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment.
As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.
The weekend shift position works full time from 9AM-5PM and includes 2 consecutive days off, during the week.
An example schedule for the weekend shift is below:
Monday - 9AM-5PM
Tuesday - OFF
Wednesday - OFF
Thursday - 9AM-5PM
Friday - 9AM-5PM
Saturday - 9AM-5PM
Sunday - 9AM-5PM
Starting pay $23/hr. Additional 2.5% premium for Weekend shift.
Benefits include pay-on-demand via Rain, quarterly bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more.
The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an option.
Responsibilities
Process orders, forms, applications and requests
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Manage customers' accounts
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
Qualifications
High school diploma or GED required
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Ability to type
Communication skills - verbal and written
Problem analysis and problem-solving
Attention to detail and accuracy
Rogue Fitness is a Drug Free Workplace. A 10-panel drug screen (including marijuana) and pre-employment background check are required.
By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.
Rogue Fitness is the leading manufacturer of strength and conditioning equipment, including barbells, power racks, sleds, and accessories. Founded in a garage in 2006, the company has grown to over 1400 team members globally. Rogue is the official equipment supplier of the CrossFit Games, USA Weightlifting, the Arnold Strongman Classic, and the World’s Strongest Man competition. The company remains dedicated to serving the needs of serious athletes at every level, from the garage to the arena.
