Expeditors

Customer Service Representative- Supply Chain & Customs Brokerage Agent (Afternoon Shift) – Romulus, MI

Expeditors  •  Romulus, MI (Onsite)  •  9 days ago
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Job Description

Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which foster an innovative, customer service-based approach to logistics. We move freight, provide regulatory compliance services, and bring supply chain stability to our customers.

Do you want to help move goods across borders? Curious how international trade works behind the scenes? As a Customs Brokerage Agent, you will dive into the fast-paced world of international trade. You’ll work alongside a supportive team and learn how shipments are processed and cleared through Customs.

In this role, you’ll help keep things moving by reviewing shipment documents, entering information into our systems, and supporting the customs clearance process. No prior experience in customs brokerage is required—we’ll provide the training and guidance you need to succeed.

Why Join Us?

  • Real Experience: Work on meaningful projects that support global trade
  • Great Culture: Friendly and professional environment
  • Growth Opportunities: Learn from industry experts and build your skills
  • Mission-Driven: We are committed to excellence in logistics and customer service

*This position follows an afternoon schedule, with start times between 3:00 PM and 5:00 PM.

Qualifications

  • Friendly, positive attitude
  • Passion for learning
  • Collaborative spirit for listening and communicating
  • Motivated to be efficient, effective and always improving
  • Highly organized with solid computer skills
  • Demonstrate sense of urgency & attention to detail in everything you do
  • Position is on-site - candidate must be located in the Detroit Metro Area

Additional Information

Expeditors offers excellent Full-time Employee benefits:

  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
Expeditors

About Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Bellevue, Washington
Year Founded
1979
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