Operational Function • To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents
• To record all transaction accurately and balance each day's operations
• To perform general administrative duties as required by the function
• To discharge duties instructed by immediate supervisor to serve business interests of the Bank
Customer Relationship • To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, escalate customer's feedback to higher authority for deliberation.
• To actively involve in cross product sales activities to ensure optimal customer reach.
Process & Compliance • To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensure regulatory requirements are met towards achieving operational excellent
• To perform other duties as assignedPerform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks.
We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond.
CIMB Bank and CIMB Islamic Bank are members of PIDM.
