Acadian Medical Center

Customer Service Representative (PBX Operator)

Acadian Medical Center  •  Eunice, LA (Onsite)  •  3 months ago
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Job Description

1. Answer telephone calls promptly and in a courteous and professional manner, relaying calls accurately and efficiently.

2. Follows HIPAA laws, HIPAA and confidentiality policies in what information can be released on patients.

3. Operate efficiently and accurately in emergency situations, calling codes correctly, and panic button.

4. Greet visitors interacting professionally and furnish routine information (i.e. directions, hospital policy) in a professional, calm, courteous voice and mannerisms.

5. Accurately page authorized personnel overhead or by beeper.

6. Maintain a clean and organized work area at all times.

7. Scans documents for pre-registered patients, signs them in for services, routing to the correct department for procedures.

8. Any other duties assigned as needed to help drive our Mission and abide by our organizations values

Acadian Medical Center

About Acadian Medical Center

Acadian Medical Center has a total of 49 licensed beds

All private rooms with private baths.

We offer a 24 hour physician-staffed Emergency Room

And provide a comprehensive list of Inpatient

And Outpatient services including: ICU, Physical Therapy, OB/GYN,

Cardiology, Pharmacy, Laboratory Services, Urology, Social Services,

ENT, Cardiac Rehab, Pediatrics, Internal Medicine, Family Practice,

Podiatry, Ophthalmology plus General and Orthopedic Surgery,

Dietary and Respiratory.

Radiology Services include MRI, Dual Head Nuclear Medicine and a 64

Slice CT with computed radiology.

Our Mission "Making Communities Healthier"

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Eunice, Louisiana
Year Founded
Unknown
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