LPC Personnel, Inc.

Customer Service Representative - Payment Proccessor

LPC Personnel, Inc.  •  Houston, TX (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We want to hire YOU!

We are hiring several Customer Service Representatives to support customers with contract-related inquiries, account updates, and service requests. This role is well-suited for individuals who are detail-oriented, reliable, and comfortable working in a structured, high-volume support environment.

Responsibilities:

  • Respond to customer inquiries in a professional and timely manner

  • Review customer contracts and account information for accuracy and compliance

  • Clearly explain contract terms, billing details, and service information

  • Process customer requests, updates, and required documentation

  • Accurately document customer interactions and contract notes in internal systems

  • Coordinate with internal teams to resolve customer and contract-related issues

  • Identify discrepancies and escalate issues as needed

  • Maintain service quality standards and ensure customer satisfaction

Requirements:

  • High school diploma or GED equivalent

  • Customer service or administrative experience preferred

  • Comfortable using computers and navigating multiple systems

  • Strong attention to detail and communication skills

  • Ability to work a rotating schedule

  • Bilingual in English and Spanish preferred

Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

#zr

LPC Personnel, Inc.

About LPC Personnel, Inc.

Connecting employers with the most talented personnel by placing temporary employees, full time candidates and more in Greenspoint, Katy, Spring Branch, Deer Park, Pearland, Richmond, Sugarland, Bellaire, and all of the Greater Houston, Texas area. LPC Personnel, Inc. is a full service employment agency offering temporary, contract to hire, and direct hire positions. We connect top companies with screened candidates in fields such as accounting, clerical, construction, distribution, engineering, human resources, information technology, labor, legal, logistics and transportation, management, marketing, medical, sales, warehouse, and beyond.

With over 30 years as a leader in staffing, LPC Personnel, Inc. prides itself on its integrity, loyalty, and stability. As a locally owned and operated staffing agency in Houston, we are well-known for providing the best possible candidates to major corporate and industrial clients. From qualified temporary employees to part-time candidates and direct hires, we are dedicated to making your business more productive and improving your quality of life by placing candidate’s in positions with the most reputable companies in Houston.

When we hire a new employee for our clients, we conduct criminal background checks and contact references, along with skills testing and assessment, plus perform screenings upon request. Unlike some other employment agencies, we schedule face-to-face interviews with all potential candidates so we can get to know them better and determine where they will fit best. By the time they go in for an interview, they have already been vetted as one of the best possible candidates for that company. For temporary and part-time employees, we provide a weekly payroll service that's always on time. We consistently post jobs on national, regional, and local job boards to attract the best talent. Additionally, we provide after-hours and weekend phone service for clients in need of last minute personnel.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Houston, TX
Year Founded
1997
Social Media