In this role you'll:
Process Bidder Payments
Provide Customers with Information regarding fee structures and methods of payment
Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services.
Provide Additional Support for our Key Room
Maintain Confidentiality of all Information
Ensure that Superior Customer Service is delivered always to all customers
File, Photocopy as required
Comfortable with Word/Excel
Provide Additional Administrative support as needed by different departments
Answer the Phones / Customer Courtesy calls post sale
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here's what you bring:
Previous work experience where you worked in-person with customers
Experience using Computers, and able to learn to use New Technology and Software
Excellent keyboarding skills for Data Entry
A Commitment to providing Outstanding Customer Service
Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations
Organized, Detail Oriented and able to Multi-task in a Fast-paced Environment
A Friendly, Outgoing, Patient Personality
You Thrive working as Part of a Team, Pitching in Wherever you’re Needed most • A High Degree of Personal Integrity
A High Degree of Personal Integrity
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results.
Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance.
As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more.
Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.
