We’re looking for a Part-time Customer Service Representative, The work location for this position is Davenport, FL, and is considered a fully on-site role
• Process Bidder Payments
• Contact successful bidders to advise payments, appointment booking, and pickup process.
• Track interactions relating to customer requests and proactively reports areas of customer concerns.
• Ensure confidentiality while dealing with bidders and consignors.
• Provide customers with information about upcoming auctions and auxiliary services.
• Ensure that superior customer service is delivered at all times to all customers.
• Provide additional administrative support as needed
• Previous in person customer service work experience.
• Experience using computers, and the ability to learn new technology/software.
• Excellent keyboarding skills.
• A commitment to providing fantastic customer service.
• Able to work well with others and maintain a positive attitude in high-pressure situations.
• A friendly, outgoing, patient personality.
• You thrive working as part of team, pitching in wherever you’re needed most.
• You don't mind working hard, and you like to have fun
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results.
Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance.
As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more.
Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.
