Join the team behind Europe’s leading online print service
FLYERALARM, is not just printing – they are powering creativity. As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day.
To support their continued growth in France, they are looking for a Customer Service Representative (m/f/d) to join their Paris team. Your role: first-line support, full-on impact
As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email. You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on. From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience.
What you'll be doing
Answering customer questions and requests by phone or email – quickly, clearly, and kindly
Supporting order placements and making minor adjustments to design files if needed
Coordinating with our production team in Germany to keep customers updated
Creating a seamless and stress-free experience for every customer you help
What we’re looking for
A background in graphic design or a relevant qualification in marketing, communications, hospitality, or design
Hands-on experience in print or graphic design is a big plus
Previous experience in customer support or service roles
Native-level French and a solid command of English and/or German
Ideally based in the Paris region (or willing to relocate)
A friendly, patient, and proactive attitude – you're someone who stays cool under pressure and always thinks in solutions
What we offer
A dynamic, independent role within an ambitious and growing international company
A real chance to shape the customer experience in France and make your mark
Long-term career opportunities in one of Europe’s biggest e-commerce success stories
Ready to help the print the future?
Apply now and become part of a team that combines technology, creativity, and customer focus to set the standard in online printing.
Recruitment is geen kwestie van cv’s schuiven, maar van doorpakken tot de juiste professional gevonden is. Daarom ondersteunen wij organisaties op drie manieren: met Werving & Selectie voor directe instroom, White Label Sourcing voor bureaus die capaciteit willen opschalen en RPO voor bedrijven die het volledige proces uit handen willen geven.
In elke vorm werken we als partner: we voeren gesprekken zelf, maken inhoudelijke voorstellen en houden iedereen op de hoogte met duidelijke rapportages en wekelijkse check-ins. Dat zorgt voor grip én snelheid.
Onze aanpak is simpel: heldere afspraken, korte lijnen en altijd het doel voor ogen. Efficiënt waar het kan, persoonlijk waar het moet.
