SunSource

Customer Service Representative - Odessa, TX

SunSource  •  Odessa, TX (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Process Solutions Integration (PSI), a SunSource company, is the one source supplier for instrumentation & filtration products with the relationships, skills, and infrastructure to deliver the products and services for all of your applications. www.psi-technology.com
The Role
We’re looking for a reliable, detail-driven Inside Sales / Customer Service Representative to help keep our operation moving. You’ll manage the full lifecycle of customer orders — quotes, order entry, vendor purchasing, and follow-up — while supporting our outside sales team.
If you’re the type who spots a wrong part number immediately (and fixes it before anyone else sees it), you’ll fit in well here. In our environment, small mistakes turn into big problems fast. Accuracy is not optional.
This is primarily a desk-based position, but we’re a team-first branch. During busy periods, occasional light warehouse support may be needed.
Essential Functions ·        Respond to customer inquiries via phone, email, and in-person ·        Process orders, quotes, and returns using Epicor Prophet 21 ERP ·        Research and resolve order/delivery issues professionally ·        Communicate clearly with customers, vendors, and outside sales ·        Create and manage purchase orders with vendors ·        Proactively follow up on open POs and communicate delivery updates ·        Assist in the warehouse during peak periods as needed
Requirements ·        High school diploma or equivalent ·        Strong attention to detail and organizational skills ·        Precision-driven — you double-check, verify, and don’t guess ·        Computer literate—comfortable with Microsoft Office / Windows ·        Excellent communication and problem-solving abilities ·        Able to manage high volume without letting details slip ·        Experience in industrial distribution or related technical industries preferred ·        ERP experience preferred (Epicor Prophet 21)
What We Offer ·        Competitive pay ·        Comprehensive benefits: medical, dental, vision, and 401(k) ·        Paid time off and holidays ·        Supportive team where your accuracy and dependability truly matterEqual Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click hereaquí).  Sun-Source | Privacy Policy  #processsolutionsintassc
SunSource

About SunSource

At SunSource, we don’t just sell products — we deliver solutions.

We don’t just offer service — we offer partnership.

And we don’t just power machines — we keep North American industry running.

Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.

With over 250 locations and 3,500+ employees, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components, our unrivaled industry expertise and technical capabilities, our expansive network with long-standing partnerships, and our commitment to driving technological innovation.

SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.

Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.

We may be many brands, but at our core we’re one company, one culture and one powerful operating system that keeps North American industry running.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Addison, IL
Year Founded
Unknown
Social Media