Geeks on Site

Customer Service Representative - Nicaragua

Geeks on Site  •  Republic of Nicaragua (Remote)  •  3 hours ago
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Job Description

About Us

Responsive Answering Service provides contact center and answering services to businesses across the United States.

We act as an extension of our clients’ operations—integrating seamlessly with their systems, workflows, and brand voice. Our distributed teams enable flexible, scalable coverage while maintaining a strong focus on service quality, reliability, and performance

Job Overview

We are looking for a motivated and bilingual Customer Service Representative to join our remote team. In this role, you will be responsible for assisting customers, addressing their questions and concerns, and providing a positive customer experience through clear and professional communication.

Responsibilities

Requirements

Equipment Requirements

Connectivity

Benefits

Geeks on Site

About Geeks on Site

Geeks on Site provides onsite and remote computer repair and technical support, depending on each customer’s needs. The company’s experienced onsite technicians are available in more than 150 cities nationwide and stand ready to dispatch to homes and businesses within one business day, regardless of the issue at hand. For customers who need urgent assistance, Geeks on Site’s remote service team provides immediate support by phone around the clock.

Geeks on Site is a full-spectrum technical support company. For residential users, its onsite computer repair and support services include: software repair, replacement, and troubleshooting; hardware repair, replacement, and troubleshooting; virus, spyware, and adware removal and cleanup; wireless network connection setup and troubleshooting; data recovery and system backup; user training for simple to advanced applications; and much more.

Geeks on Site’s training services are designed for customers of all skill levels who wish to become more adept with technology. These services encompass a wide range of topics and applications, from courses on Windows updates; primers on various Microsoft Office suite applications and functions; and social media use and best practices.

Geeks on Site’s business technology experts help small business owners and IT professionals with a wide range of IT-related matters as well, including: wireless router and firewall configuration; data backup and recovery solutions; server installs, and more.

Geeks on Site also offers monthly maintenance plans that help individual and business customers maintain safe, efficient computer systems for years running. For a low fixed rate, each monthly plan includes unlimited phone support; remote preventive maintenance services and tutorials; expedited dispatch for issues that can’t be addressed remotely; and support for peripheral equipment such as printers and scanners.

We will fix your computer today! Call us 24/7 at (800) 963-6713

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Coral Gables, Florida
Year Founded
2002
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