Henkel

Customer Service Representative (m/f)

Henkel  •  Budapest, HU (Hybrid)  •  3 hours ago
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Job Description

About this Position


What you´ll do

  • Manage orders and deliveries providing high quality customer service, supporting Sales and Supply Chain departments
  • Collaboration with Marketing department
  • Accurate recording and monitoring of customer orders in SAP
  • Act as first point of contact for customers about orders and invoicing
  • Complaint management
  • Support of customers Credit and Debit Note issues
  • Support of customers Overdue issues
  • Accurate maintenance of customer master data in SAP
  • Resolve problems, complaints, queries related to deliveries

What makes you a good fit

  • Minimum secondary education and 0-2 years of relevant work experience
  • Fluent level of English and Hungarian languages are required
  • Accuracy, reliability, good time management skills
  • Problem-solving capabilities
  • Ability to oversee processes, to work independently and under time pressure
  • Flexible personality with excellent communication and relationship management skills
  • Strong level of MS Office skills is required
  • SAP experience is an advantage

Some perks of joining Henkel

  • Flexible work scheme with flexible hours and hybrid working type
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Cafeteria: 836.000 HUF gross/year
  • 13th and 14th month salary
  • Private clinic services
  • Sports Club

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.


Henkel

About Henkel

Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands.

Founded in 1876, Henkel looks back on more than 145 years of success. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies such as Persil, Schwarzkopf and Loctite. Henkel, headquartered in Düsseldorf / Germany, counts among the most internationally aligned German-based companies in the global marketplace.

Our company purpose expresses what unites us all at Henkel: Pioneers at heart for the good of generations. We are a diverse team of about 47,000 colleagues worldwide, striving to enrich and improve life every day through our products, services, and solutions. Our Purpose is built from our roots and carries a long-standing legacy of innovation, responsibility, and sustainability into the future. Our shared values and Leadership Commitments guide our decisions and actions every day.

Imprint: http://www.henkel.com/imprint

Data Privacy: https://www.henkel.com/data-protection-statement-social-media

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Düsseldorf, DE
Year Founded
Unknown
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