Solvita

Customer Service Representative I

Solvita  •  Portland, OR (Onsite)  •  18 days ago
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Job Description

The Customer Service Representative will respond to local and national Solvita customer needs for tissue products/services in a courteous and efficient manner.

Minimum Requirements
Education and Experience
• High School Diploma or equivalent.

Work Environment and Physical Activities
• Must be highly customer service focused, able to handle inquires, and escalate concerns promptly as needed.
• Must be able to follow directions and serve as a team member.
• Must be able to report numbers accurately and monitor error control.
• Must be a self-starter able to perform duties with minimal oversight.
• Must meet minimum acceptable results on attention to detail assessments.
• Heavy lifting required.
• Must be able to meet the required physical demands with or without reasonable accommodation.
Solvita

About Solvita

“Solvita comes from “sol” meaning sun and “vita” meaning life. As sunlight nurtures new life, we take the donor gift and transform it into new hope, bringing the light of healing to patients around the globe in need of tissue transplants.”

Mission

Empowering people to save and enhance lives.

Vision

To continue providing best-in-class biologics, while also being recognized as the workplace of choice of a growth-focused organization. We are committed to using our expertise and resources to create innovative solutions that honor our donors while improving the lives of patients around the world.

Guiding Principles

Integrity: Demonstrating empathy, compassion, honesty, transparency, honoring our donors’ gifts and ethical behavior in our actions and decisions.

Innovation: Encouraging ingenuity, continuous improvement, and embracing new ideas with the highest quality.

Leadership: Create a culture of forward thinking, collaborative, supportive leaders who take initiative, are authentic, and communicate effectively.

Accountability: We bring our best by setting high standards and taking responsibility for our actions.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Dayton, Ohio
Year Founded
1964
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