Job Description

Customer Service Representative - Hereford, TX

A clerical position provides essential administrative, clerical and general office support to ensure daily operations run smoothly. Key duties include scale operation, filing, data entry, answering phones, managing mail, customer service and handling basic bookkeeping. They often act as the first point of contact, requiring strong organizational and communication skills.

Common Responsibilities

• Scale Duties: Entering data, weighing trucks, grading grains, confirmation of policies with high accuracy.
• Data Entry & Management: Updating records, Excel spreadsheets, and databases with high accuracy.
• Administrative Support: Filing documents, scanning, photocopying, and organizing records.
• Communication: Answering, screening and forwarding phone calls; sorting and distributing mail; and managing emails.
• Customer/Visitor Service: Greeting clients, answering inquiries, and directing visitors.
• Office Maintenance: Monitoring and ordering office supplies, maintaining clean, organized workspaces, and operating office equipment.

Key Qualifications & Skills

• Education: A high school diploma or equivalent is usually required.
• Experience: Previous experience in a similar office or administrative role is often preferred.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel), AGRIS accounting system a plus, and general office hardware.
• Soft Skills: Strong organizational, time management, and communication skills.

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor. * If you’ve been in your current position for more than 18 months, supervisor approval is not required. * If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.
​Hiring Manager- Randy Paetzold ​
Recruiter- Lauren Shea

City

Hereford

State

TX - Texas

Location Country

United States

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$30,700.00 - $50,600.00