Position: Dutch Customer Service Representative
Location:Larnaca, Cyprus
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Provide high-quality customer support to users via phone, email and live chat
Assist customers with account-related, technical and platform-related inquiries
Support users with password resets, payments and general account management queries
Troubleshoot technical issues and provide clear, solution-oriented guidance
Maintain a professional and customer-focused approach across all interactions
Accurately document customer interactions and relevant case information
Escalate complex or unresolved issues to the appropriate internal teams
Meet defined quality, productivity, customer satisfaction and attendance targets.
REQUIREMENTS:
Native or fluent Dutch speaker
Fluent English
Completed secondary education
Previous customer service experience is an advantage
Good computer and technology skills
Strong communication and customer interaction skills
Good problem-solving abilities
Ability to multitask and work effectively under pressure
Friendly, reliable and customer-oriented approach
Clean criminal record
Willingness to relocate to and work on-site in Larnaca, Cyprus.
BENEFITS:
Unlimited performance-based bonus linked to KPIs
Full relocation package for candidates moving to Cyprus
International working environment
Training provided
Opportunity to gain experience within a global gaming customer support environment and many more!!
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
