Sparkbit 360

Customer Service Representative (CSR)

Sparkbit 360  •  Cincinnati, OH (Onsite)  •  27 days ago
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Job Description

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.


We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations.

Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency

Qualifications:

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills

What We Offer:

  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)
Sparkbit 360

About Sparkbit 360

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we’re dedicated to helping businesses like yours thrive in an ever-evolving world.

Sparkbit 360 is more than just a name; it’s a promise. A promise to deliver innovative, comprehensive, and tailored solutions that illuminate your brand’s unique essence. Our team is composed of seasoned marketing strategists, creative thinkers, and PR experts who are passionate about turning ideas into impact.

With years of experience across diverse industries, we’ve honed our craft to provide our clients with exceptional service, measurable results, and a genuine partnership that goes beyond the surface.

Industry
Marketing & Advertising
Company Size
Unknown
Headquarters
Charlotte, North Carolina
Year Founded
2018
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