Hiregy

Customer Service Representative - Bilingual: Spanish/English

Hiregy  •  $20/hr  •  Odessa, FL (Onsite)  •  16 days ago
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Job Description

#IND123

Customer Service Representative – Bilingual: Spanish/English

Pay: $20.00 per hour

Location: Odessa, FL 33556 – This position is onsite

Type: Direct hire

Schedule: Full time (40) hours
Monday-Thursday 10am-7pm and Friday 9am-6pm OR
Four (10) hour days, Monday, Tuesday, Wednesday and Friday from 8am-7pm


  1. Handle a high volume of inbound and outbound customer calls regarding customer credit accounts, averaging approximately 75 calls per day.
  2. Verify customer application information, assist with account inquiries, and provide professional support to ensure a positive customer experience.
  3. Maintain accurate customer records, process account updates, prepare documentation, and follow all company communication and compliance procedures.
  4. Build strong relationships with customers and merchants by resolving issues efficiently and escalating concerns to management when appropriate.
  5. Support overall team operations by preparing correspondence and assisting in additional areas as needed to maintain workflow and team collaboration.

Requirements:

  • Must be bilingual: Spanish/English
  • Must have customer service experience
  • Must have high school diploma or equivalent
  • Background check required
  • Drug screening required
Hiregy

About Hiregy

Hiregy connects companies with the high-performing teams they need to succeed. For over 20 years, we’ve specialized in staffing for call centers and sales organizations, helping leaders build reliable, scalable teams without the frustration of endless hiring cycles.

We know the pressure of keeping seats filled while protecting revenue, culture, and customer satisfaction. That’s why we focus on the roles that make the biggest impact:

• Customer Service Representatives (CSRs): Skilled professionals who deliver excellent customer experiences.

• Sales Talent: From lead generation to closing, we staff sales representatives who drive measurable growth.

• Call Center Leadership: Supervisors, managers, and directors who keep teams engaged, productive, and on track.

Whether your call center is based in Florida, Texas, Georgia, or anywhere else in the country, Hiregy provides the staffing expertise to build reliable, scalable teams. Our nationwide reach ensures we can deliver the right people, right when you need them.

📞 Ready to build your next winning team? Contact us today.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Tampa, FL
Year Founded
2004
Website
hiregy.com
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