(Seeking Bilingual Candidates)
📍 Toano,VA (100% Onsite)
💰 $17-18/hour
🕘 Monday-Friday| 9:00 AM - 5:00 PM
Industry: Customer Service / Retail Support
Employment Type: Contract with potential extension
Location: Toano, VA (Onsite)
Monday-Friday Schedule
Day Shifft
Working with an established client, TEKsystems is seeking experienced Customer Service and Call Center professionals to support their busy holiday season!
Monthly sales bonus opportunities
End-of-season bonus opportunities
Friendly and team-oriented work environment
Holiday celebrations and employee appreciation activities
Stable Monday-Friday schedule
Opportunity to gain valuable customer service and contact center experience
Potential for contract extension based on business needs
Answer inbound customer calls, emails, and voicemails
Assist customers with product questions and order inquiries
Track shipments and provide delivery updates
Research and resolve customer concerns regarding products, services, and orders
Process customer orders and catalog requests
Update customer accounts and maintain accurate records in the order management
system
Document customer interactions and follow-up activities
Collaborate with Sales and Operations teams to support customer needs
Deliver exceptional customer service while ensuring customer satisfaction
2+ years of Customer Service experience
Previous Contact Center or Call Center experience preferred
High School Diploma or GED required
Strong communication and problem-solving skills
Comfortable handling a high volume of calls and emails
Ability to work onsite in Toano, VA
Must be available to work Black Friday
Seasonal hiring ramp to support increased holiday order volume
New catalog launch and holiday gifting season demand
Opportunity to join a team during their busiest and most exciting time of the year
Please apply or send your updated resume, and the TEKsystems recruiting team will reach out to discuss the opportunity further!
This is a Contract position based out of Toano, VA.
The pay range for this position is $18.00 - $19.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract position based out of Toano, VA.
This position is anticipated to close on Oct 27, 2026.
This is a fully onsite position in Toano,VA.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
