System Pavers

Customer Service Representative

System Pavers  •  Austin, TX (Remote)  •  1 hour ago
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Job Description

System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity!

Requirements

Job Responsibilities

  • Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly.
  • Schedule appointments between customers and our design consultants.
  • Confirm scheduled appointments. • Respond to email correspondence from customers and internal team members
  • Stay up to date with all company procedures/ protocol pertaining to the call center

Experience & Skills:

  • Customer service/phone presence.
  • Ability to type at least 50 WPM. • Problem-solving mentality with ability to remain both calm and positive under pressure.
  • Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.

Benefits

This position is a entry-level, full-time role that offers $16.50/hour + bonus (~$18-$19/hour). We are interested in every qualified candidate who is eligible to work in the United States; however, visa sponsorship is not available for this position.

System Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants.

System Pavers

About System Pavers

As America’s #1 designer and installer of outdoor living systems, System Pavers has been transforming outdoor spaces for three decades. We’re passionate about maintaining the highest in customer satisfaction ratings through professional service and beautiful, top-quality work designed to last.

Trusted by homeowners since 1992, our award-winning team of outdoor living specialists have helped more than 90,000 customers enhance the way they enjoy their outdoors.

At System Pavers, we are on a mission to create beautiful and integrated personal outdoor living spaces where family and friends can connect for generations. From driveways, walkways, and patios to outdoor kitchens, fire pits, artificial turf and so much more, System Pavers turns ordinary spaces into extraordinary places that bring people together.

Our vision is to leverage our organization and our resources to improve lives while creating opportunities for everyone we work with. This includes our System Pavers family. That’s why our employees follow five guiding principles that form the foundation of every decision we make.

Our team looks for the positive in every situation. And if it’s not there, we create it! We stand behind employees who choose to do the right thing, even when it’s not the easiest or fastest way. Each of us are dedicated to reaching for our best and committed to always be growing. Collectively, our colleagues prioritize putting the team first and individually we hold ourselves accountable to the highest of standards. We believe these values are key to our ongoing success as we work together in making the world a more beautiful place.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Santa Ana, CA
Year Founded
1992
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