LPC Personnel, Inc.

Customer Service Representative

LPC Personnel, Inc.  •  Houston, TX (Onsite)  •  2 hours ago
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Job Description

Want to be considered for this opening immediately?Call our office at 713-680-9898!

We are seeking multiple Customer Service Representatives to join our team in a busy, fast-paced environment. The ideal candidate will be committed to delivering excellent customer service, adept at problem-solving, and skilled in identifying customer needs. Experience working with utility services or within a sales-driven environment is highly preferred. Strong communication abilities, a results-oriented mindset, and the capacity to handle high-pressure situations are essential for success in this role.

Responsibilities

  • Address customer inquiries, billing questions, and service concerns promptly and professionally
  • Proactively identify opportunities to offer relevant products and services, helping customers find the best solutions for their needs
  • Troubleshoot and resolve service issues or product concerns efficiently
  • Update customer records accurately based on interactions to ensure detailed documentation
  • Stay informed about evolving utility regulations, products, and services to provide expert assistance
  • Build and maintain positive, professional relationships with customers, focusing on retention and long-term satisfaction
  • Meet or exceed performance goals related to customer service quality and sales targets

Qualifications

  • Previous experience in customer service, sales, or a related field, with a strong focus on client satisfaction
  • Positive, professional demeanor with a friendly and approachable attitude when interacting with clients and team members
  • Exceptional written and verbal communication skills, with the ability to communicate clearly, professionally, and effectively
  • Strong attention to detail and organizational skills to ensure accuracy and efficiency in daily tasks
  • Ability to work independently and collaboratively as part of a team while maintaining a high level of professionalism
  • Bilingual in Spanish and English, with the ability to communicate with and assist a diverse range of clients

Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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LPC Personnel, Inc.

About LPC Personnel, Inc.

Connecting employers with the most talented personnel by placing temporary employees, full time candidates and more in Greenspoint, Katy, Spring Branch, Deer Park, Pearland, Richmond, Sugarland, Bellaire, and all of the Greater Houston, Texas area. LPC Personnel, Inc. is a full service employment agency offering temporary, contract to hire, and direct hire positions. We connect top companies with screened candidates in fields such as accounting, clerical, construction, distribution, engineering, human resources, information technology, labor, legal, logistics and transportation, management, marketing, medical, sales, warehouse, and beyond.

With over 30 years as a leader in staffing, LPC Personnel, Inc. prides itself on its integrity, loyalty, and stability. As a locally owned and operated staffing agency in Houston, we are well-known for providing the best possible candidates to major corporate and industrial clients. From qualified temporary employees to part-time candidates and direct hires, we are dedicated to making your business more productive and improving your quality of life by placing candidate’s in positions with the most reputable companies in Houston.

When we hire a new employee for our clients, we conduct criminal background checks and contact references, along with skills testing and assessment, plus perform screenings upon request. Unlike some other employment agencies, we schedule face-to-face interviews with all potential candidates so we can get to know them better and determine where they will fit best. By the time they go in for an interview, they have already been vetted as one of the best possible candidates for that company. For temporary and part-time employees, we provide a weekly payroll service that's always on time. We consistently post jobs on national, regional, and local job boards to attract the best talent. Additionally, we provide after-hours and weekend phone service for clients in need of last minute personnel.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Houston, TX
Year Founded
1997
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