U-Drive are hiring! We have an great opportunity for a dynamic Customer Service Representative to join our committed team in Poole. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment. As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.
Under the guidance of the Branch Manager, you'll be part of a 45-hour rota that includes weekends. Your primary focus will be engaging with customers at the branch daily and addressing any inquiries that may arise.
Role Responsibilities
The ideal candidate will be a can-do individual who thrives in a fast-paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.
Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.
Established in 1982, U-Drive is a family-owned and operated vehicle rental company supplying cars, LCVs, and specialist vehicles across the UK. Alongside a growing fleet of over 4,000 high-quality vehicles, maintained to an exceptional standard, our expert team offer superb customer service and a network of branch locations across England and Wales.
Our customer base is diverse, spanning all areas of both the public and private sectors of business, including Local Authorities, water and utility companies and housing associations. We are suppliers on multiple UK government frameworks, including ESPO, Crown Commercial Service (CCS), and Halton Housing, and offer short, flexible, and long-term hire, with or without maintenance, as well as commercial vehicle sales. This ensures that all our customers benefit from our ‘one stop shop’ facility for all fleet requirements.
Our senior management team has a combined experience of over 100 years within the vehicle rental industry and are committed to offering industry leading products and services. We are also proud members of the British Vehicle Rental and Leasing Association.
For further information regarding our services and locations, please visit www.u-drivepro.co.uk or speak directly with our dedicated Central Reservations team on 0800 980 9966.
