L&M Corrugated Container Corporation

Customer Service Representative

L&M Corrugated Container Corporation  •  $22 - $25/hr  •  Appleton, WI (Onsite)  •  15 hours ago
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Job Description

Customer Service Representative

Monday-Friday | In-Office Position

Starting Pay between $22 - $25/hour

Build Relationships. Solve Problems. Make an Impact.

Are you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization.

In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish.

If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from you

Why You’ll Love Working at L&M

✔ Attendance Bonus

✔ Profit Sharing Bonus

✔ Employee Referral Bonus

✔ Tuition Assistance

✔ Paid time off and holidays

✔ 401(k) with company match

✔ Advancement Opportunities

✔ Family-owned company with a team-oriented culture

What You'll Do

As a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:Manage customer accounts and orders from start to finishCoordinate with Sales, Design, Scheduling, and Production teamsProcess orders, changes, and customer requests accuratelyCommunicate order status and provide solutions to customer concernsBuild strong relationships with customers and serve as a trusted resourceMaintain accurate customer records and documentationSupport continuous improvement efforts and administrative projects as needed

What We're Looking ForCustomer service, account management, administrative, or office experience preferredManufacturing, packaging, logistics, or distribution experience is a plus, but not requiredStrong communication and relationship-building skillsExcellent organizational and multitasking abilitiesAbility to work independently and as part of a teamAttention to detail and commitment to customer satisfactionProficiency with Microsoft Office and business software systems

Build a Career with L&M

At L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers.

We're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service.

Apply today and become part of the L&M Corrugated team!

EE Statement

L&M Corrugated Container Corporation is an equal opportunity employer.

L&M Corrugated Container Corporation

About L&M Corrugated Container Corporation

L&M Corrugated Container Corp. was established in 1979 in Zion, IL. L&M has grown significantly since then with two locations in Platteville, WI & Pleasant Prairie, WI. Both plants run daily routes to Chicago, Milwaukee, Dubuque, and Madison with stops all across Northern Illinois and Southern Wisconsin. At L&M, our customers come first. You’ll find a can-do, whatever-it-takes spirit is part of our corporate culture; L&M greatly prides itself on the quality and service that is provided for all of our clients.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
Platteville, WI
Year Founded
1979
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