DOGA has more than 60 years of experience in the development and production of automotive components. With affiliated companies in Italy, USA, Mexico, Brazil, China, India and Morocco we sale our products to more than 70 countries and operate in multiple markets, including industrial vehicles, buses, trains, agriculture and construction machinery, boats, motorcycles and passenger cars.
Join a growing global organization and kick‑start your career in customer service! DOGA is seeking an enthusiastic Customer Service Representative to support our Logistics team and report directly to the Supply Chain Manager. This is an excellent opportunity to build experience in a dynamic, fast‑paced environment while working alongside a supportive team.
Serve as the primary point of contact for customers, managing inquiries, orders, and delivery needs with professionalism and care.
Investigate and resolve order or delivery issues promptly to maintain high customer satisfaction.
Review customer quotes for accuracy—pricing, MOQs, purchasing requirements—and cross‑check all information.
Create and maintain accurate “ship‑to” details and part cross‑references in SAP.
Enter customer orders and verify delivery schedules.
Upload and update customer material schedules on external customer portals.
Review customer forecasts, identify changes, and update internal systems.
Proactively utilize SAP to ensure data accuracy and collaborate with DOGA IT to resolve system‑related concerns.
Maintain organized, accurate documentation in line with company standards.
Experience with SAP or other ERP systems is a plus.
High School Diploma required; Associate or Bachelor’s degree preferred.
2–3 years of customer service experience, ideally in distribution, logistics, or manufacturing.
Fluency in English.
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
Strong problem‑solving skills, organization, and communication abilities.
Health and Dental Insurance starting Day 1 — no waiting period.
401(k) with 4% company match after 3 months.
Company‑paid Life Insurance, Short‑Term Disability, and Long‑Term Disability.
Competitive starting salary of $55,000, based on experience.
Please note: At this time, DOGA does not offer visa sponsorship. Candidates must be legally authorized to work in the United States without current or future sponsorship
𝗗𝗢𝗚𝗔 is a company with a long history and own culture that promotes innovation and expertise. With a 𝗴𝗹𝗼𝗯𝗮𝗹 𝗽𝗿𝗲𝘀𝗲𝗻𝗰𝗲 spanning Europe (Spain, Italy), America (USA, Mexico, Brazil), Asia (China, India, Japan), and Africa (Morocco), we bring a worldwide perspective to our projects. Specializing in 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵, 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗮𝗻𝗱 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴, we focus on the development and production of automotive and industry projects, highlighting 𝘄𝗶𝗽𝗲𝗿 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗱𝗰 𝗺𝗼𝘁𝗼𝗿𝘀, 𝘁𝗮𝗻𝗸 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿 𝗰𝗼𝗺𝗽𝗼𝗻𝗲𝗻𝘁𝘀. Our adaptability and innovative approach enable us to meet the specific requirements of each customer and application. And the application of 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀 allows us to ensure optimal performance and satisfaction through precise movement control. Quality is at the heart of everything we do. For over 60 years, our team has been committed to offering 𝘁𝗮𝗶𝗹𝗼𝗿-𝗺𝗮𝗱𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 that meet the highest standards of performance.
