K+S Group

Customer Service Representative

K+S Group  •  Dubai, AE (Onsite)  •  21 hours ago
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Job Description

YOUR RESPONSIBILITIES

As Customer Service Representative, you will play a key role in supporting our international fertilizer trading activities. You will coordinate documentation, invoicing, shipment follow-up and trade finance processes while ensuring excellent customer service and operational excellence.

Key responsibilities:

  • Invoicing and ERP transaction processing
  • Export documentation management
  • Order execution and shipment monitoring
  • Customer communication and support
  • Trade finance and Letter of Credit administration
  • Coordination with suppliers, logistics providers, banks and internal departments
  • Month-end support and reporting activities
  • Process improvement and documentation compliance

YOUR PROFILE

Qualifications & Experience

  • Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field
  • 1-3 years of experience in customer service, logistics, shipping, documentation or international trade
  • Experience with export documentation and Incoterms is advantageous
  • Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Office and ERP systems
  • Excellent communication skills in English
  • Ability to work in an international and fast-paced trading environment

WE ENRICH YOUR LIFE

- A dynamic international working environment within the K+S Group
- Exposure to global trade, logistics and supply chain operations
- Career development opportunities within a growing regional organization
- Competitive compensation and benefits package
- Modern office location in Dubai JLT

Company Introduction

We are a global leader in the production and distribution of high-quality mineral fertilizers and specialty products for agriculture and industry. With a strong commitment to innovation, sustainability, and customer service, we support farmers, distributors, and industry partners worldwide in achieving reliable growth and long-term success. Our operations span across multiple regions, with a strong footprint in the Middle East, Africa and Asia.

K+S Group

About K+S Group

K+S considers itself a customer-focused, independent supplier of mineral products for the Agriculture, Industry, Consumers, and Communities segments. We enable farmers securing the world's food supply, provide solutions that keep industries running, enrich consumers' daily lives, and ensure safety in winter. From production sites in Europe, North America, as well as through a global distribution network, we serve the ever-increasing demand for mineral products. We strive for sustainability because we are deeply committed to our responsibilities towards people, the environment, communities, and the economy in the regions in which we operate. Learn more about K+S at www.kpluss.com.

Legal notice: http://www.k-plus-s.com/en/service/impressum.html

Industry
Oil, Gas & Mining
Company Size
1,001-5,000 employees
Headquarters
Kassel, DE
Year Founded
Unknown
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