
Do you take pride in helping people, staying organized, and creating exceptional customer experiences? If so, Zenner & Ritter is looking for a full-time Client Success Representative to join our team in Lancaster, NY. This is an opportunity to become the trusted voice of a well-established company, make a real impact every day, and build a rewarding career with a team that values your contributions. Apply today!
Pay We offer our Client Success Representative a competitive wage of $19-$29 per hour
WHAT WE'RE ALL ABOUT
We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!
Requirements
WHAT WE'RE LOOKING FOR IN A CLIENT SUCCESS REPRESENTATIVE
If you meet the following criteria, we want you as our Client Success Representative!
DAY-TO-DAY
As our full-time Client Success Representative, you'll be a primary contact for customers, creating positive experiences from their initial outreach. You'll assist with service calls, attentively address their needs, and coordinate next steps with professionalism. Additionally, you'll engage current customers about maintenance opportunities to foster strong relationships. Accurately documenting key information will ensure a seamless experience for customers and team members.
Benefits

Hunter Recruitment Advisors stands as a dynamic force in the realm of recruitment, offering tailored solutions for organizations seeking growth. Specializing in hard-to-fill positions, they provide custom recruitment services with a commitment to excellence. Prospective clients benefit from a Complimentary Consultation with experienced consultants, setting the stage for a collaborative journey. Boasting a diverse client portfolio in trades television, insurance, consulting services, and executive recruitment, Hunter Recruitment Advisors aims to be North America’s most trusted resource partner for Recruitment Marketing and Consulting Services. Their mission involves educating and integrating with small and medium-sized businesses to foster growth and competitiveness.
Setting themselves apart with a Cost-Effective Approach, the company charges hourly and allows clients to control and tailor services as needed. Their Embedded Partnership model integrates seamlessly into client branding, offering in-house recruiter experiences. Known for Effective Solutions, they identify barriers, optimize recruitment marketing, and provide clients with a strategic plan for autonomous operation. Embracing a Consultative Approach, consultants guide clients with flexibility, ensuring the right level of support. Hunter Recruitment Advisors is not just a service; it is a strategic partner, redefining recruitment success with a vision for trusted leadership in North America.