We are looking for a Customer Service Representative to join the team at our Hauling site in Leesville, LA.
Schedule is Monday - Friday 8:00 a.m.-5:00 p.m.
Pay Range: $17-18/hr. depending on experience.
On top of competitive pay, we offer excellent benefits, 401k match $1 per $1, vacation, and year-round work.
JOB RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
REQUIREMENTS:
2+ years of Customer Service experience in a high call volume atmosphere
Experience with MS Word, Excel, and Email preferred
Excellent organization and communication skills
Typing and 10-key skills are required
Ability to analyze and solve problems. Gather data, compile information, and prepare reports
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Pick your destination. We’ll help you get there. That’s how we’ve been growing our local teams and our national recognition for more than 20 years. Our culture is rooted in the idea that our leaders are here to serve our employees. That means wherever you’re headed on your journey – to a new role, to a better lifestyle, or simply to those moments on the job that stick with you – rest assured, we’ll be traveling along with you.
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
