Eaton’s ES AMER ARS division is currently seeking a Customer Service Representative. This role will take place at our brand new facility in Greenwood, SC!
The Customer Service Representative provides comprehensive service and support for the Low Voltage Busway plant to internal and external customers. This role coordinates and expedites customer orders, manages delivery and re‑promise dates in the Vista system, and ensures timely communication of customer needs to production teams. The position supports achievement of key customer service metrics through data analysis, reporting, and proactive issue resolution. Serving as the primary liaison between sales, materials, manufacturing, and customers, the role ensures production schedules, shipping commitments, and customer satisfaction objectives are consistently met.
As we transition from Hodges to our expanded Greenwood site, you’ll join a rapidly growing Busway operation positioned for long‑term success. We’re targeting ~$1B in annual sales by 2030 through increased capacity, stronger supply‑chain resiliency, and continued volume growth. This move is a chance to help shape the next phase of our manufacturing footprint and contribute to the operational gains driving our growth. Simply put: it’s a great time to be at Eaton - and an even better time to be in Busway.
The expected annual salary range for this role is $71000 - $105000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Required (Basic) Qualifications:
Preferred Qualifications:
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
