Job Description

Customer Service Representative

•Castlebar, Co. Mayo
At Multi-Color Corporation, Castlebar (MCC) we are currently seeking a Customer Service Representative to join our team. This position is on a day shift pattern, Monday to Thursday 08.30 - 17.00 and Friday 08.30 - 16.00.

Key Responsibilities Include: Developing long-term relationships with an assigned client group, liaising between customers and internal functions to ensure successful delivery of orders, processing of customer orders and providing order confirmations, ensuring pricing at order entry for invoicing, producing and realising work instructions to production, issuing quotations, providing data to facilitate KPI’s, and maintain and update work instructions for assigned customer group.

Requirements: Strong attention to detail, willingness to learn, efficient oral and written communication skills, computer literate with an intermediate or above level of Excel, people orientated, and a proven team player. Previous Customer Service experience in in a dynamic manufacturing environment is desired. Minimum qualification of Leaving Certificate or equivalent.

What We Offer: Friendly and supportive team environment, training and development opportunities, company pension scheme, death in service scheme, cycle scheme.

Apply today and start your career with Multi-Color Corporation!

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.