Job Description

Job Location: 501 W MAIN ST - MT HOREB, WI 53572
Position Type: Full TimeEducation
Level: Not Specified
Salary Range: $18.00 - $24.00 Hourly

Job Category: Admin - Clerical
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Premier Cooperative is seeking a Customer Service Representative (CSR) to support our Mt. Horeb location with a strong focus on energy operations, including propane and refined fuels. This role is responsible for providing excellent customer service while supporting billing, scheduling, and administrative functions. .
The ideal candidate will play a key role in ensuring accurate records, efficient operations, and a positive customer experience.
Key Responsibilities
Customer Service & Support
- Serve as a primary point of contact for customers—answering questions, taking orders, and resolving concerns
- Provide accurate information on propane products, services, pricing, and programs
- Communicate with customers regarding deliveries, service work, and account updates
- Follow up on customer inquiries and issues in a timely and professional manner
- Deliver a high level of service that strengthens customer relationships and supports business gro
Billing, Accounts & Recordkeeping
- Process invoices accurately and in a timely manner
- Assist with accounts receivable, including customer payments and account questions
- Support accounts payable functions as needed
- Maintain organized and accurate records for all transactions and customer accounts
- Reconcile daily cash receipts and prepare deposit
Administrative & Office Support
- Maintain office organization, supplies, and systems
- Support daily administrative functions for the energy division
- Ensure proper filing, documentation, and reporting practices
- Assist with general office duties and cross-division support

Qualifications
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Qualifications
- High school diploma or equivalent (associate degree preferred)
- Previous customer service, office, or administrative experience preferred
- Experience in energy/propane, agriculture, or logistics is a plus
- Strong communication and organization skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with computer systems and data entry