Cemstone

Customer Service Representative

Cemstone  •  $25/hr  •  United States (Onsite)  •  4 days ago
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Job Description

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!

What You’ll Do:

Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.

Essential Duties and Responsibilities:

  • Talk with customers by phone and enter data into computer system.

  • Solicit future orders from customers and enter orders into computer system.

  • Negotiate with customers’ acceptable delivery times to prevent lost orders.

  • Document customer complaints and forward to Dispatch Manager and/or Sales Representative.

  • Assist Dispatch Manager in tasks as required.

Requirements:

  • High School Degree or General Education Degree (GED).

  • Three to five years related customer service experience, and/or training or equivalent combination of education and experience.

Pay: $20.00-$25.00 per hour

Benefits

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Retirement Plans

  • Paid Time Off

  • Wellness Program

  • Education Assistance

  • Employee Assistance Program

Closing

If you are interested in becoming part of our team, please apply online today.

We are proud to be an Equal Opportunity Employer. We recognize that a diverse

workforce is essential and strongly encourage qualified women, minorities,

individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.

Cemstone

About Cemstone

Family owned since 1927, Cemstone has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the Midwest. Cemstone offers the broadest support network and widest range of concrete products, ready-mix concrete, concrete placing services, concrete and masonry supplies, and quality aggregates.

Building better begins with Cemstone’s employees, products and services, and leaves customers feeling like they are a part of their team. The standards that guide us on every job are: demanding safety, expecting integrity, driving excellence, embracing collaboration, and empowering innovation.

*Product information provided is for educational purposes only. Only use products in accordance with their directions and consult with a professional as needed.

Industry
Wholesale & Distribution
Company Size
201-500 employees
Headquarters
Upper Midwest
Year Founded
1927
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