The Customer Service Representative must have extensive knowledge of the service area.
Job Responsibilities
Intake orders via centralized call center
Process credit card charges
Answer heavy phone volume
Negotiate delivery times with customers
Coordinate with quality control and office personnel to ensure service and delivery of products
Perform other duties as assigned
Qualifications
High School Diploma or equivalent
3 years of experience in a customer facing role
Knowledge, Skills, and Abilities
Interest in pursuing a sales career
Ability to manage smartphones and digital tools
Experience with downloading and setting apps on IOS and Android
MS Office intermediate to high level required
Bilingual (Spanish Preferred)
Sparrow Company, LLC is a bi-national Executive Search & Staffing Firm offering retained and contingency based services to our clients. We specialize in placing the right people in the right positions while assisting organizations in streamlining the recruitment process in a cost-effective and efficient manner.
Sparrow Company’s recruiters offer over 40 years of combined experience in finding the right people for both your positions and your organization. We know that a candidate must have the skills and experience to fulfill job requirements and be a good fit for your organization’s culture.
Focused on developing long-term relationships with our clients, it is our priority to not only meet but to exceed your expectations time and time again. Many of our clients have worked with us for years to fill multiple placements.
